Course Bookings Terms and Conditions

General

Medicine and Surgery for Finals are provided by Dr. Robert Clarke. The booking service is provided by Ask Doctor Clarke Ltd., but students should note that all legal and contractual arrangements are with Dr. Robert Clarke.

Essential Paediatrics Revision is provided by Ask Doctor Clarke Ltd. The lecturers for this course are all members of the ADC team and have a track record of excellence in medical education.

The course and all material supplied with it are the copyright of Dr. Robert Clarke unless otherwise stated. Materials must not be copied without the express written permission of the author.

The Courses are only available to bona fide Medical Students. Please note that there is no academic input to or endorsement of the revision courses by the host institutions. Photography and both audio and video recording of the lectures are prohibited.

Alterations, Cancellations, Refunds and Substitutions

If, having booked a course, you find you are unable to attend the following applies:-
  1. If you notify Dr. Clarke at least 30 days before the course date, and wish to attend an alternative course where there are spaces available, we will change your booking free of charge.
  2. If you notify Dr. Clarke at least 30 days before the course date, and wish to obtain a refund, we will refund you the course fee less an administrative charge of £10.00 per course day.
  3. If you notify Dr. Clarke at least 10 days before the course date, and wish to send another Medical Student in your place, you may do so free of charge providing you email us with your colleague's name, address, telephone number, and e-mail address. Please note that for security reasons, we can not accept any substitutions less than 10 days before the Course.
  4. If you find yourself unable to attend in circumstances that fall outside the above deadlines, we regret that we will not normally provide a refund.

For enquiries about any of the above, please email mail@askdoctorclarke.com

BMA Members' Discount

BMA members receive a discount at the time of booking by entering their BMA membership number, which is automatically checked against the BMA database. If you have only recently renewed your membership or joined the BMA, there may be a one-week delay before you are able to book at the discounted rate.

Lost BMA Membership/Not sure if you are a BMA member?

If you have lost your membership number or are unsure of your membership status, you can call askBMA on 0870 6060 828 between 8:30am - 6pm Monday-Friday (except UK-wide bank holidays). Alternatively, you can book a place at the non-member's rate and obtain a subsequent rebate, less an administration fee, if you email us with your valid BMA membership number more than 7 days before the course. Please email your membership details to: bookings@askdoctorclarke.com. The rebate will be sent by cheque to the address you enter on the booking. For 2 course days, the rebate totals £15 (the BMA member's discount of £20, less an administrative fee of £5) and for a single course day the rebate is £7-50 (BMA member's discount of £10 less an administrative fee of £2-50). No rebates will be offered to those who email or decide to join the BMA in the week before a course or who decide to join the BMA on the course day.

Exceptional Circumstances

Dr. Robert Clarke is booked as the lecturer for Medicine and Surgery for Finals. If, in exceptional circumstances (e.g. illness), he is unable to attend, he reserves the right to provide an alternate teacher.

If the course has to be cancelled by us in its entirety for any reason relating to venue or other circumstances beyond our control, a full refund will be provided. If a course has to be cancelled part way through, 50% of the course fee will be refunded. However, please note that it is a condition of booking that we will not be liable for any travel and accommodation costs or other out of pocket expenses that you may incur should a cancellation take place.