Course Bookings Terms and Conditions

General

Medicine and Surgery for Finals are provided by Dr. Robert Clarke. The booking service is provided by Ask Doctor Clarke Ltd., but students should note that all legal and contractual arrangements are with Dr. Robert Clarke.

Essential Paediatrics Revision and Essential Obstetrics and Gynaecology are provided by Ask Doctor Clarke Ltd. The lecturers for this course are all members of the ADC team and have a track record of excellence in medical education.

The course and all material supplied with it are the copyright of Dr. Robert Clarke unless otherwise stated. Materials must not be copied without the express written permission of the author.

The Courses are only available to bona fide Medical Students. Please note that there is no academic input to or endorsement of the revision courses by the host institutions. Photography and both audio and video recording of the lectures are prohibited.

Alterations, Cancellations, Refunds and Substitutions

If, having booked a course, you find you are unable to attend the following applies:-
  1. If you notify Dr. Clarke at least 30 days before the course date, and wish to attend an alternative course where there are spaces available, we will change your booking free of charge.
  2. If you notify Dr. Clarke at least 30 days before the course date, and wish to obtain a refund, we will refund you the course fee less an administrative charge of £10.00 per course day.
  3. If you notify Dr. Clarke at least 10 days before the course date, and wish to send another Medical Student in your place, you may do so free of charge providing you email us with your colleague's name, address, telephone number, and e-mail address. Please note that for security reasons, we can not accept any substitutions less than 10 days before the Course.
  4. If you find yourself unable to attend in circumstances that fall outside the above deadlines, we regret that we will not normally provide a refund.

For enquiries about any of the above, please email support@askdoctorclarke.com

BMA Members' Discount

BMA members receive a discount at the time of booking by entering their BMA membership number, which is automatically checked against the BMA database. You need to be a BMA member both at the time of booking and at the time of attendance at the course in order to be eligible. If you have only recently renewed your membership or joined the BMA, there may be a short delay before you are able to book at the discounted rate, but see below if you are keen to book your discounted place as soon as possible. Please note we do not refund the difference if you choose to book as a non member, and then attempt to present your correct membership details at a later time.
If it is found that anyone has falsly claimed either to be a BMA member, or to have completed the BMA on-line joining process when they have not, Ask Doctor Clarke Ltd. and/or Dr. Robert Clarke reserve the right to cancel that persons booking, and deduct £40.00 administration fee from any refund due.

Lost BMA Membership/Not sure if you are a BMA member?

If you have lost your membership number or are unsure of your membership status, contact the BMA on 0300 123 123 3 (between 8:30am to 6pm Monday to Friday except UK-wide bank holidays) and a BMA advisor will be able to assist you or you can email support@bma.org.uk.

Just joined and awaiting BMA number If you go on-line and book a place using the "I am not a BMA member" route, the next webpage you will see outlines the benefits of membership. It provides a link to the BMA website so those who are not yet members can join if they wish. If you have already applied, you don.t need to follow that link. At the bottom of the page it gives you a number of options: one of them says "I just joined the BMA, please re-calculate my booking to include my discount". If you click that button, you can book a discounted place without your BMA number. All students who use this mechanism will have their membership status checked before the course.

Exceptional Circumstances

Dr. Robert Clarke is booked as the lecturer for Medicine and Surgery for Finals. If, in exceptional circumstances (e.g. illness), he is unable to attend, he reserves the right to provide an alternate teacher.

If the course has to be cancelled by us in its entirety for any reason relating to venue or other circumstances beyond our control, a full refund will be provided. If a course has to be cancelled part way through, 50% of the course fee will be refunded. However, please note that it is a condition of booking that we will not be liable for any travel and accommodation costs or other out of pocket expenses that you may incur should a cancellation take place.